question about AppInsight for IIS ( SSL CERTs )

fitzy141

So we have app insight for IIS running on a few of our web servers

On this one web server SSL alerts fired off for a few sites with the expiration date of 5/4/2016 which is the correct day but the issue I have is that the statistic tells that the cert will expire in 22 days ? and from today to the 4th is only 15 days - I have set up the old SSL cert monitor on one of the sites and it does come back with the same day May4th but with the correct statistic of 15 days

SSL Cert Expiration date stand alone monitor

Same site with in AppInsight for IIS

evzen.zelinka

Is it possible that AppInsight for IIS additional job is failing? Remaining days are stored in Orion DB alongside the expiry date and are not computed on the fly when displaying the resource, so it might be the case that something prevents update of those data. Additional job should run daily, but you can enforce it with "poll now". Maybe try setting this specific AppInsight to DEBUG mode and hit poll now and look for hints in logs inside usual paths:

c:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs\AppIdX\ -- main job log for application with ID X (might not be created if polling fails with some uncaught exception) c:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs\AppId200XXX\ -- additional job log for that app (might not be created if polling fails with some uncaught exception) c:\ProgramData\Solarwinds\Logs\APM\SolarWinds.APM.Probes_[*].log -- probe logs (useful for failed polls)