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UDP - Index was outside the bounds of the array

When attempting to label the rows in the table using labels from a table column I receive the following error. Any idea what I might be doing wrong?

Index.jpg

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savell

What kind of data is contained within the column you are tyring to use as a label?

Looks to me as if the code doesn't handle (or didn't expect) the column data that is being passed - are any of the other available columns working OK as labels?

Dave.

aLTeReGo

What kind of data is contained within the column you are tyring to use as a label?

The data in the column is users (usernames) that are connected to a Cisco WLC.

are any of the other available columns working OK as labels?

Yes, there are columns that work as labels but the data doesn't make sense to add to my UDP.

FormerMember

Which page of the UnDP are you seeing this on? Is this for an OID that's in our MIB database? If so, that may help me reproduce it more quickly...

If you haven't already, please open a support ticket and send some diagnostics along with it. Also let them know I asked for the diagnostics.

aLTeReGo

Which page of the UnDP are you seeing this on?

This would be in the "Label the Rows in Your Table" page of the UDP.

Is this for an OID that's in our MIB database?

Yes. 1.3.6.1.4.1.14179.2.1.4.1.3

If you haven't already, please open a support ticket and send some diagnostics along with it. Also let them know I asked for the diagnostics.

Done. Case #52175

UDP-Edit.jpg

FormerMember

A couple more questions...

1. Does this only happen when you are trying to change the label? Or does it happen when trying to create the poller?

2. Does it show up just opening the page, or do you have to do something first? (Like hit the "Test button" or change the grouping combo boxes)

Thanks,

Casey

aLTeReGo

1. Does this only happen when you are trying to change the label? Or does it happen when trying to create the poller?

Both

2. Does it show up just opening the page, or do you have to do something first? (Like hit the "Test button" or change the grouping combo boxes)

It's happening after I select "bsnMobileStationUserName" click test, wait for the results to populate and then click "Finish". As soon as I click "Finish" the error "Index was outside the bounds of the array" appears.

If you don't have access to a Cisco WLC let me know. I can fairly easily make one of mine available to you for testing.