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Generating alerts from email received by NPM

andrewn_midrivers

Is the ORION platform capable of receiving emails and generating alerts based off the email received.

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xandurr

I Also wish to know this!

HolyGuacamole

Negative. It can definitely send emails, but not receive emails. You may want to look at the free tool Alert Central that is capable of receiving emails, and defining rules to parse the messages.

leond

Alert Central looks great to filter email alerts, however means that we need to use a combination of SolarWinds Alert Portal in NPM and email to address issues. We wish to consolidate all alerts via the SolarWinds NPM Portal so we can action all issues centrally. I am surprised, or am missing a big piece of the puzzle, on how SolarWinds NPM or APM cant monitor a mailbox and produce an alert based on seeing an email with a particular subject line or text in the message body. We have an example of needing to confirm if a particular cloud based solution is emailing our clients, and wish to add a BCC onto every email to be sent to an internal mailbox that we can monitor via SolarWinds, and if it doesnt see an email in that mailbox for a certain time period, then produce a critical alert. The only way I can work out how to do this is using Exchange powershell scripts for APM to use to monitor the mailbox. Makes a somewhat easy monitor very complicated to produce.

HolyGuacamole

PowerShell seems like the best route.