Unable to execute or download scripts for 3com Switches

subash_14

Hi All,

In our environment, we have number of 3com switches which is been discovered in NPM and NCM. In NCM, download config i am receiving connection refused by x.x.x.x

However i changed the template based on thwack suggestion for changing this to 3com4400 <Command NAme="VirtualPrompt" Value="Bas-3com4400"/>

<!--SolarWinds Network Management Tools-->

<!--Copyright 2005 SolarWinds.Net All rights reserved-->

<Configuration-Management Device="3Com Devices" SystemOID="1.3.6.1.4.1.43.10.27.4.1.2.4 ">

<Commands>

<Command Name="RESET" Value="${CRLF}"/>

<Command Name="Reboot" Value="reboot${CRLF}y${CRLF}"/>

<Command Name="EnterConfigMode" Value="system"/>

<Command Name="ExitConfigMode" Value="quit"/>

<Command Name="Startup" Value="saved-configuration"/>

<Command Name="Running" Value="current-configuration"/>

<Command Name="DownloadConfig" Value="display ${ConfigType}"/>

<Command Name="UploadConfig" Value="${EnterConfigMode}${CRLF}${ConfigText}${CRLF}${ExitConfigMode}"/>

<Command Name="DownloadConfigIndirect" Value="${EnterConfigMode}backup fabric ${ConfigType} ${StorageAddress} ${StorageFilename}${CRLF}${CRLF}${CRLF}"/>

<Command Name="UploadConfigIndirect" Value="${EnterConfigMode}restore fabric "/>

<Command Name="EraseConfig" Value="reset saved-configuration"/>

<Command Name="SaveConfig" Value="save"/>

<Command Name="Version" Value="display version"/>

<Command NAme="VirtualPrompt" Value="Bas-3com4400"/>

</Commands>

</Configuration-Management>

Can anyone suggest which template need to be attached for 3com switches

mesverrum

Connection refused does not indicate that you are on the wrong template, it usually means you are connecting via telnet when you need ssh, or the other way around.  Also could be getting jammed up with a firewall/acl kind of situation.  Easiest way to verify is fire up putty on your polling engine and try to connect to the device using the same ports and credentials as you have in your connection profile.