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new Setup file is not working

rajivbahl

I have downloaded many times the fresh setup file of NPM9.5 from my portal .

Everything works fine the unzip , guides etc.

but as soon as i start the setup it gives the following error.

Is the new setup file itself crupted on the portal.

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bshopp

No, I don't believe it is corrupt. Are you extracting to the same drive NPM is installed on? Might be worth opening a support ticket to get this resolved quickly

rajivbahl

I was doing a fresh installation of NPM 9.5 and hence downloded a fresh copy of the file form my portal.

Extracted the zipped file and as soon as i run the setup i get this error. i downloaded the file 3 times to be sure that the download is not an issue.

To a surprize when i used my old setup file 9.5 from the time when no SP was released for this version the setup worked fine. so i had to download the SP3 seprately for this installation

bshopp

Odd, so are you good to go now?