Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

No Email from Ping Test

So we have a script set up that does a successful and failure test in solarwinds however, all of a sudden we stopped getting the Solarwinds UP emails. Nothing has changed we are able to manually send the test and do receive the email but not able to get on the scheduled rule.

Find more posts tagged with

Accepted answers

All comments

bobmarley

Try disabling and re-enabling the alert rule. I have one that gets stuck once in awhile and that is what fixes mine.

kk19115

When the alert is triggered, it should show in the console and you can click it to go to the details of the alert. From there you should see the actions and see if there are any errors. Otherwise, you could dig through logs.

I had stopped getting down/up emails and upon checking, it turned out the email address I had configured for the node somehow wasn't encoded ANSI.