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Connection Refused

Jairo

Hi Everybody!

Well, When download config, i got the error Connection Refused!! Why?

Thanks & regards

Error NCM.JPG

Find more posts tagged with

Accepted answers

All comments

mcbridea

Are you sure the credentials are correct and that you can reach those devices using TFTP?

moyzan

Go to File-->Settings-->Advanced-->Session Tracing and turn that on. It will create a log of the login attempts and will show you what's going on.

Jairo

As Request,

May be this problem for blocking protocol Telnet?

Regards

[29/07/2010 11:49:18 a.m.] -----------------NCM 5.5-------------------
[29/07/2010 11:49:18 a.m.] Login Attempts: 1
[29/07/2010 11:49:18 a.m.] Custom UserName Prompt:
[29/07/2010 11:49:18 a.m.] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[29/07/2010 11:49:18 a.m.] System Name: FACOSA_TEPIC
[29/07/2010 11:49:18 a.m.] System Description: Cisco IOS Software, 2801 Software (C2801-SPSERVICESK9-M), Version 12.4(3g), RELEASE SOFTWARE (fc2)
Technical Support: www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Mon 06-Nov-06 03:00 by alnguyen
[29/07/2010 11:49:18 a.m.] System OID: 1.3.6.1.4.1.9.1.619
[29/07/2010 11:49:18 a.m.] OS Image: C2801-SPSERVICESK9-M
[29/07/2010 11:49:18 a.m.] OS Version: 12.4(3g), RELEASE SOFTWARE (fc2)

[29/07/2010 11:49:18 a.m.] Menu-Based mode=False
[29/07/2010 11:49:18 a.m.]
-->StateChange: Connecting to server<--

[29/07/2010 11:49:20 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:20 a.m.] Pending Disconnect = False
[29/07/2010 11:49:20 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:22 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:22 a.m.] Pending Disconnect = False
[29/07/2010 11:49:22 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:24 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:24 a.m.] Pending Disconnect = False
[29/07/2010 11:49:24 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:26 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:26 a.m.] Pending Disconnect = False
[29/07/2010 11:49:26 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:28 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:28 a.m.] Pending Disconnect = False
[29/07/2010 11:49:28 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:30 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:30 a.m.] Pending Disconnect = False
[29/07/2010 11:49:30 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:32 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:32 a.m.] Pending Disconnect = False
[29/07/2010 11:49:32 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:34 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:34 a.m.] Pending Disconnect = False
[29/07/2010 11:49:34 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:36 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:36 a.m.] Pending Disconnect = False
[29/07/2010 11:49:36 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:38 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:38 a.m.] Pending Disconnect = False
[29/07/2010 11:49:38 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:39 a.m.] Solarwinds.Net SWTelnet9 Version 9.0.27
[29/07/2010 11:49:39 a.m.] Connected!
[29/07/2010 11:49:39 a.m.]
-->StateChange: Disconnected from server<--

[29/07/2010 11:49:39 a.m.] Disconnected - From: 201.118.126.150
[29/07/2010 11:49:39 a.m.] -----------------NCM 5.5-------------------
[29/07/2010 11:49:39 a.m.] Login Attempts: 1
[29/07/2010 11:49:39 a.m.] Custom UserName Prompt:
[29/07/2010 11:49:39 a.m.] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[29/07/2010 11:49:39 a.m.] System Name: FACOSA_TEPIC
[29/07/2010 11:49:39 a.m.] System Description: Cisco IOS Software, 2801 Software (C2801-SPSERVICESK9-M), Version 12.4(3g), RELEASE SOFTWARE (fc2)
Technical Support: www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Mon 06-Nov-06 03:00 by alnguyen
[29/07/2010 11:49:39 a.m.] System OID: 1.3.6.1.4.1.9.1.619
[29/07/2010 11:49:39 a.m.] OS Image: C2801-SPSERVICESK9-M
[29/07/2010 11:49:39 a.m.] OS Version: 12.4(3g), RELEASE SOFTWARE (fc2)

[29/07/2010 11:49:39 a.m.] Menu-Based mode=False
[29/07/2010 11:49:39 a.m.]
-->StateChange: Connecting to server<--

[29/07/2010 11:49:40 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:40 a.m.] Pending Disconnect = False
[29/07/2010 11:49:40 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:42 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:42 a.m.] Pending Disconnect = False
[29/07/2010 11:49:42 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:44 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:44 a.m.] Pending Disconnect = False
[29/07/2010 11:49:44 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:46 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:46 a.m.] Pending Disconnect = False
[29/07/2010 11:49:46 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:48 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:48 a.m.] Pending Disconnect = False
[29/07/2010 11:49:48 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:50 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:50 a.m.] Pending Disconnect = False
[29/07/2010 11:49:50 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:52 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:52 a.m.] Pending Disconnect = False
[29/07/2010 11:49:52 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:54 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:54 a.m.] Pending Disconnect = False
[29/07/2010 11:49:54 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:56 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:56 a.m.] Pending Disconnect = False
[29/07/2010 11:49:56 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:49:58 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:49:58 a.m.] Pending Disconnect = False
[29/07/2010 11:49:58 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:00 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:00 a.m.] Pending Disconnect = False
[29/07/2010 11:50:00 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:00 a.m.] Solarwinds.Net SWTelnet9 Version 9.0.27
[29/07/2010 11:50:00 a.m.] Connected!
[29/07/2010 11:50:00 a.m.]
-->StateChange: Disconnected from server<--

[29/07/2010 11:50:00 a.m.] Disconnected - From: 201.118.126.150
[29/07/2010 11:50:00 a.m.] -----------------NCM 5.5-------------------
[29/07/2010 11:50:00 a.m.] Login Attempts: 1
[29/07/2010 11:50:00 a.m.] Custom UserName Prompt:
[29/07/2010 11:50:00 a.m.] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[29/07/2010 11:50:00 a.m.] System Name: FACOSA_TEPIC
[29/07/2010 11:50:00 a.m.] System Description: Cisco IOS Software, 2801 Software (C2801-SPSERVICESK9-M), Version 12.4(3g), RELEASE SOFTWARE (fc2)
Technical Support: www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Mon 06-Nov-06 03:00 by alnguyen
[29/07/2010 11:50:00 a.m.] System OID: 1.3.6.1.4.1.9.1.619
[29/07/2010 11:50:00 a.m.] OS Image: C2801-SPSERVICESK9-M
[29/07/2010 11:50:00 a.m.] OS Version: 12.4(3g), RELEASE SOFTWARE (fc2)

[29/07/2010 11:50:00 a.m.] Menu-Based mode=False
[29/07/2010 11:50:00 a.m.]
-->StateChange: Connecting to server<--

[29/07/2010 11:50:02 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:02 a.m.] Pending Disconnect = False
[29/07/2010 11:50:02 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:04 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:04 a.m.] Pending Disconnect = False
[29/07/2010 11:50:04 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:06 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:06 a.m.] Pending Disconnect = False
[29/07/2010 11:50:06 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:08 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:08 a.m.] Pending Disconnect = False
[29/07/2010 11:50:08 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:10 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:10 a.m.] Pending Disconnect = False
[29/07/2010 11:50:10 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:12 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:12 a.m.] Pending Disconnect = False
[29/07/2010 11:50:12 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:14 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:14 a.m.] Pending Disconnect = False
[29/07/2010 11:50:14 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:16 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:16 a.m.] Pending Disconnect = False
[29/07/2010 11:50:16 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:18 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:18 a.m.] Pending Disconnect = False
[29/07/2010 11:50:18 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:20 a.m.] TimerTick: mstrData=<> State=1 - Connecting to server
[29/07/2010 11:50:20 a.m.] Pending Disconnect = False
[29/07/2010 11:50:20 a.m.] TimerState not Idle, Leaving.
[29/07/2010 11:50:21 a.m.] Solarwinds.Net SWTelnet9 Version 9.0.27
[29/07/2010 11:50:21 a.m.] Connected!
[29/07/2010 11:50:21 a.m.]
-->StateChange: Disconnected from server<--

[29/07/2010 11:50:21 a.m.] Disconnected - From: 201.118.126.150

Don331

Did you change the login prompt?

Jairo

Not changelogin. also generated a file log with name, "SWTelnetDebug" inside the of file, content it's:

*** [172.24.65.45] OnConnect received, err = 0

*** [172.24.65.45] Got 12 bytes
ÿûÿûÿýÿý ÿýÿýÿûÿû ÿú P ÿð

*** [172.24.65.45] Got 42 bytes

User Access Verification

Username: SBInoc

*** [172.24.65.45] Got 6 bytes
ÿúÿðÿú vt100ÿð

*** [172.24.65.45] Got 1 bytes
S

*** [172.24.65.45] Got 10 bytes
BInocM3s4R

*** [172.24.65.45] Got 13 bytes
T
Password: NOCNOC

rbriston

Any solution to this? I am getting the same thing.

cvachovecj

Hi,

Could you please post your session trace and any other log information you have?

Thanks,

Jiri

rbriston

Sorry for the delay, it worked for a day then stopped, no changes:

[28/06/2012 2:05:45 PM] -----------------NCM 7.0.2 -------------------

[28/06/2012 2:05:45 PM] UseCustomMorePromptBehaviour: False

[28/06/2012 2:05:45 PM] Login Attempts: 1

[28/06/2012 2:05:45 PM] Custom UserName Prompt:

[28/06/2012 2:05:45 PM] Device Template: Fortigate-1.3.6.1.4.1.12356.ConfigMgmt-Commands

[28/06/2012 2:05:45 PM] System Name: Firewall - Boston

[28/06/2012 2:05:45 PM] System Description: Firewall - Boston

[28/06/2012 2:05:45 PM] System OID: 1.3.6.1.4.1.12356.101.1.615

[28/06/2012 2:05:45 PM] OS Image:

[28/06/2012 2:05:45 PM] OS Version:

[28/06/2012 2:05:45 PM] Menu-Based mode=False

[28/06/2012 2:05:45 PM] FreezeLoginForPreCommands mode= False

[28/06/2012 2:05:45 PM]

-->StateChange: Connecting to server<--

[28/06/2012 2:05:47 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:47 PM] Pending Disconnect = False

[28/06/2012 2:05:47 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:49 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:49 PM] Pending Disconnect = False

[28/06/2012 2:05:49 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:51 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:51 PM] Pending Disconnect = False

[28/06/2012 2:05:51 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:53 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:53 PM] Pending Disconnect = False

[28/06/2012 2:05:53 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:55 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:55 PM] Pending Disconnect = False

[28/06/2012 2:05:55 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:57 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:57 PM] Pending Disconnect = False

[28/06/2012 2:05:57 PM] TimerState not Idle, Leaving.

[28/06/2012 2:05:59 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:05:59 PM] Pending Disconnect = False

[28/06/2012 2:05:59 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:01 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:01 PM] Pending Disconnect = False

[28/06/2012 2:06:01 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:03 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:03 PM] Pending Disconnect = False

[28/06/2012 2:06:03 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:05 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:05 PM] Pending Disconnect = False

[28/06/2012 2:06:05 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:06 PM] Solarwinds.Net SWTelnet9 Version 9.0.27

[28/06/2012 2:06:06 PM] Connected!

[28/06/2012 2:06:06 PM]

-->StateChange: Disconnected from server<--

[28/06/2012 2:06:06 PM] Disconnected - From: correct IP

[28/06/2012 2:06:06 PM] -----------------NCM 7.0.2 -------------------

[28/06/2012 2:06:06 PM] UseCustomMorePromptBehaviour: False

[28/06/2012 2:06:06 PM] Login Attempts: 1

[28/06/2012 2:06:06 PM] Custom UserName Prompt:

[28/06/2012 2:06:06 PM] Device Template: Fortigate-1.3.6.1.4.1.12356.ConfigMgmt-Commands

[28/06/2012 2:06:06 PM] System Name: Firewall - Boston

[28/06/2012 2:06:06 PM] System Description: Firewall - Boston

[28/06/2012 2:06:06 PM] System OID: 1.3.6.1.4.1.12356.101.1.615

[28/06/2012 2:06:06 PM] OS Image:

[28/06/2012 2:06:06 PM] OS Version:

[28/06/2012 2:06:06 PM] Menu-Based mode=False

[28/06/2012 2:06:06 PM] FreezeLoginForPreCommands mode= False

[28/06/2012 2:06:06 PM]

-->StateChange: Connecting to server<--

[28/06/2012 2:06:07 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:07 PM] Pending Disconnect = False

[28/06/2012 2:06:07 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:09 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:09 PM] Pending Disconnect = False

[28/06/2012 2:06:09 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:11 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:11 PM] Pending Disconnect = False

[28/06/2012 2:06:11 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:13 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:13 PM] Pending Disconnect = False

[28/06/2012 2:06:13 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:15 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:15 PM] Pending Disconnect = False

[28/06/2012 2:06:15 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:17 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:17 PM] Pending Disconnect = False

[28/06/2012 2:06:17 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:19 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:19 PM] Pending Disconnect = False

[28/06/2012 2:06:19 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:21 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:21 PM] Pending Disconnect = False

[28/06/2012 2:06:21 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:23 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:23 PM] Pending Disconnect = False

[28/06/2012 2:06:23 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:25 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:25 PM] Pending Disconnect = False

[28/06/2012 2:06:25 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:27 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:27 PM] Pending Disconnect = False

[28/06/2012 2:06:27 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:27 PM] Solarwinds.Net SWTelnet9 Version 9.0.27

[28/06/2012 2:06:27 PM] Connected!

[28/06/2012 2:06:27 PM]

-->StateChange: Disconnected from server<--

[28/06/2012 2:06:27 PM] Disconnected - From: correct IP

[28/06/2012 2:06:27 PM] -----------------NCM 7.0.2 -------------------

[28/06/2012 2:06:27 PM] UseCustomMorePromptBehaviour: False

[28/06/2012 2:06:27 PM] Login Attempts: 1

[28/06/2012 2:06:27 PM] Custom UserName Prompt:

[28/06/2012 2:06:27 PM] Device Template: Fortigate-1.3.6.1.4.1.12356.ConfigMgmt-Commands

[28/06/2012 2:06:27 PM] System Name: Firewall - Boston

[28/06/2012 2:06:27 PM] System Description: Firewall - Boston

[28/06/2012 2:06:27 PM] System OID: 1.3.6.1.4.1.12356.101.1.615

[28/06/2012 2:06:27 PM] OS Image:

[28/06/2012 2:06:27 PM] OS Version:

[28/06/2012 2:06:27 PM] Menu-Based mode=False

[28/06/2012 2:06:27 PM] FreezeLoginForPreCommands mode= False

[28/06/2012 2:06:27 PM]

-->StateChange: Connecting to server<--

[28/06/2012 2:06:29 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:29 PM] Pending Disconnect = False

[28/06/2012 2:06:29 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:31 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:31 PM] Pending Disconnect = False

[28/06/2012 2:06:31 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:33 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:33 PM] Pending Disconnect = False

[28/06/2012 2:06:33 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:35 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:35 PM] Pending Disconnect = False

[28/06/2012 2:06:35 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:37 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:37 PM] Pending Disconnect = False

[28/06/2012 2:06:37 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:39 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:39 PM] Pending Disconnect = False

[28/06/2012 2:06:39 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:41 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:41 PM] Pending Disconnect = False

[28/06/2012 2:06:41 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:43 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:43 PM] Pending Disconnect = False

[28/06/2012 2:06:43 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:45 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:45 PM] Pending Disconnect = False

[28/06/2012 2:06:45 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:47 PM] TimerTick: mstrData=<> State=1 - Connecting to server

[28/06/2012 2:06:47 PM] Pending Disconnect = False

[28/06/2012 2:06:47 PM] TimerState not Idle, Leaving.

[28/06/2012 2:06:48 PM] Solarwinds.Net SWTelnet9 Version 9.0.27

[28/06/2012 2:06:48 PM] Connected!

[28/06/2012 2:06:48 PM]

-->StateChange: Disconnected from server<--

[28/06/2012 2:06:48 PM] Disconnected - From: correct IP

ElDeeBee

The trace indicates it is timing out before it can connect.

Try the following troubleshooting steps:

Right click on the device and edit selected node.

In the right window locate the Actions button and click and select validate login. Does it validate?

Also, try increaseing the telnet/ssh timout values located in the NCM application under File/settings/Network

Set the connection timeout value to 3 minutes and the Prompt timeout to a minute.

Does that help?