This alert triggers for Windows nodes and nodes that have DG_ITNetwork***@***.org or DG_ITSystems***@***.org in the Contact field. What am I doing wrong?
Using a none is the negative equivalent for any, if one of the criteria is still met it could fire off. Change the condition group to not all, which will ensure that if any of those conditions are met, the alert will not trigger. Basically take the logic you would have for including and reverse it for excluding in terms of none and not all.
Regards,
Matthew Harvey
Hmm... I guess I'm having trouble with the logic.
Is this what you're suggesting?
Trigger alert when NOT ALL of the following apply
Vendor IS NOT EQUAL to Windows
Contact IS NOT EQUAL to DG_ITNetwork...
Contact IS NOT EQUAL to DG_ITSystems...
If it was a Windows node, and it had "DG_ITNetwork..." as a Contact (but not DG_ITSystems...), then I would think the alert would trigger.
I don't want the alert to trigger if ANY of these conditions are true.
So what you would want it
Vendor is equal to Windows
Contact is equal to DG_ITNetwork
Contact is equal to DG_ITSystems
Or you would want
Trigger when ANY of the following apply
Vendor is not equal to Windows
Contact is not equal to DG_ITNetwork
Contact is not equal to DG_ITSystems
Thanks for the suggestions but I still don't see how this would work. (I guess I could just try it.)
So with this suggested logic:
If the node is Windows and there is no Contact, then the alert should fire, right?
And with this suggested logic:
If the node is Windows and there is no Contact, then the alert should also fire, too?
I want the alert to only trigger for nodes:
Thanks for your suggestions. Sorry if I'm being dense.
If I were you I would simplify:
1. Remove your group of those three under "none" condition and add them straight on top, next to your "node is equal to Down"
2. Change "equal to" statements to "not equal to". In this case this will make it much more readable and simple to understand without referring back to this thread notes and documentation on what means what
In case if you need to match at least one of them to fire off an alert, then add them under group with "any" logic ... "If node is DOWN and ANY of those three below are true, then fire off an alert" simple!
As you will progress with setting up various advanced alerts - you will have enough complexity later. So, it is best to start from simple model from the beginning