There was an error updating the Engine Keep alive record

I upgraded to NCM and the SolarWinds.net event log shows the following warning (about a dozen a day) from the Syslog and Trap service:

There was an error updating the Engine Keep alive record
Error Detail-Invalid column name 'IP'.
Invalid column name 'TrapsKeepAlive'.
Invalid column name 'WindowsVersion'.
Invalid column name 'ServicePack'.

I upgraded from Cirrus v4.x. It does not seem to impede on the functioning of NCM, but any thoughts whether this is a side-effect from the upgrade?

Thanks,

Henk E.

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Accepted answers

chris.lapoint

This didn't make 5.5.1, but I did verify that this is already fixed in the next release.

All comments

chris.lapoint

Can you please open a support ticket on this one? This issue is isolated to the Syslog and SNMP Trap Server, so it will not affect core NCM operation but we'd like to investigate further to see why the messages are showing up.

DGoodale

I was getting ready to upgrade and noticed I'm having exactly the same issue. I opened a ticket since the fix didn't get posted to the forum.

Dan Goodale - Network Engineer, Triwest Healthcare

vhcato

Did anyone ever get a resolution for this? Though it doesn't appear to be causing an issue for us, we are seeing the same thing with a new install of v5.5.1. It would be nice to clean up the error messages though.

chris.lapoint

This didn't make 5.5.1, but I did verify that this is already fixed in the next release.