Hello, I'm trying to use NCM to run some commands on a device and save the output. From what I have found on the command list page and other information: (Pre-command and command template variables - SolarWinds Worldwide, LLC. Help and Support) it should be working, but it just keeps staying in the "Downloading" transfer status state.
I looked on the server for the NCM logs to see what is occurring, but I was unable to locate it in the logs.
I was looking here: C:\ProgramData\SolarWinds\Logs\Orion\NCM
I verified the command structure by using web SSH to the device etc.
Anyway here is the command structure when SSH into the device manually:
After logging in
port 2/2 hit enter
term hit enter
vss hit enter
This is where I need to save the output.
Here is the device template XML, this correct?
<Command Name="DownloadConfig" Value="port 2/2 $[ENTER]term$[ENTER]$[ENTER]{ConfigType}" />
| <Command Name="Envoy Codan BUC VSS" Value="vss" /> |

Here is an example of what the output should look like:
>vss
-----------------------System Status-------------------------------
PA State On Transmit Atten 12
Transmit On (RS232) On (1) Tx Alarm Thresh 0.0
Transmit On (RS485) On (1) Burst Pwr Thresh 0.0
Transmit On (FSK) On (1) Serial I/face 9600,8,N,1,U
Transmit Default Last (1) Packet Protocol NDSatcom (4)
Compensation Freq 0 Packet Address 1
IF Comp Freq 0 Red'cy -Mode Non (0)
LO Freq 15450 -On/Off Line On (1)