Netflow link to technical support is incorrect. How can this be addressed before it makes it into customers' possession?

rschroeder

I upgraded NPM & NTA a few months ago, and now I see error messages about a particular device sending problematic NetFlow info:

I click on the "Learn More" link and go straight to a dead end:

This feature is no longer available

It's tough to buy into products that don't have their I's dotted & T's crossed.  What's the solution for this particular issue, and how can we ensure that new products' Help links are accurate before being sent to paying customers?

jrouviere

Hello Richard!

I think there's a little back and forth with what's available where since introducing the Success Center last year.  I found a related article there:

NTA received a packet indicating that NetFlow data export on device x.x.x.x is not enabled. If you cannot see NetFlow da…

And I'm also engaging some internal resources to let them know the link is broken and hopefully fix that as well.  Thanks for posting!