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APM: Find processes isn't finding anything on any nodes

When I go to use the APM "Find Processes" via SNMP, it isn't finding anything on any of my nodes. I am pretty sure this uses the Host-Resource MIB which I know is responding on these nodes because I can use the Engineering Toolset to walk the node and get the data from my polling system that APM is running on.

I am pretty sure this feature was working before I upgraded to the newest APM.

Any suggestions on what I can do to resolve this would be great as I had a presentation to show it off later today, thanks!

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Accepted answers

byrona

Well, I think I resolved the issue. It was an oversight during the hotfix where the file (SolarWinds.APM.Probes)

got renamed but the new one never got put in place. It's amazing how it works now that we have the file!

My apologies!

All comments

byrona

Seems I may have bigger problems than I thought, it looks like the application availability for all of my application monitors have been failing since it got upgraded. When I attempted to test a component on a node I received the following Website Error...

Website Error

The Orion website is currently unable to display this page. Orion polling and alerting services often continue running, though this page cannot be displayed. Please take the following steps to attempt to alleviate the issue:

Log in to the website again and navigate to another Orion page, allowing you to isolate the error to this page.
Ensure the Orion services are still running.
Check that your SQL Server is still running and accessible.

Please notify SolarWinds of this error. We will address and help you fix the issue.

Your specfic error is:

Could not load file or assembly 'SolarWinds.APM.Probes, Version=3.0.0.713, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

byrona

Overall it seems that APM isn't running at all as best I can tell.

ShamChauthani

I would suggest opening a support ticket as it does not look like something we can work out in the forum.

byrona

Well, I think I resolved the issue. It was an oversight during the hotfix where the file (SolarWinds.APM.Probes)

got renamed but the new one never got put in place. It's amazing how it works now that we have the file!

My apologies!