Upgrade Nightmare v7 - v8

Question

We have also just upgraded from v7 to v8 and have had nothing but issues.  We have the application monitoring pack which seems to stall on the installation.  Support recommended upgrading the RAM in the server.  WOW ... that's not the problem.  So we tried backing out what we installed except for the core NetPerfMon app, we got a half installed christmas tree.  Support does not seem to have the answers, and there is no help online under FAQ or the KB.  In fact I can find no information or KB articles around verison 8 what so ever.  Has anyone else out there had any issues related to an upgrade, and what did you do resolve?

Mithrilhall · Answer

If you backed up your database then why not just wipe the OS and reinstall? I know that's not a good solution but it might be easier in the long run.

Or...run VMware or another virtualization package and install the software and see how that goes.

FormerMember · Answer

quote:Originally posted by mrupright

Hi lboley,

What do you mean by "we got a half installed christmas tree" do you mean all of your devices are still there, but the names are not showing up? Or do you mean that only half of your devices are showing?

When I upgraded to v8 I had two issues.  Some of my devices could not be read by Orion under version 8. It appeared...at least for me that Solarwinds changed from the default of SNMPv1 to v2 and many of my devices did not support SNMPv2. So switching back to v1 for those devices fixed that issue.  My second issue was for some of my 3com switches, Orion was not listing the names of the ports.  It seemed that no matter how many times I told Orion to rediscover the device, it still would not list the port names.  I finally...albiet not a good solution...deleted the switches and re-added them and Orion finally listed the port names.

I dunno if anything I described fits with any of your problems.

mrupright,

What I meant by the "half install christmas tree", was that we only have half of our modules installed.  We purchased the wireless, application, and syslog mods along with the base orion.  We only have the syslog and basic orion installed.  The christmas tree come in to play because of the red, green, yellow false positives that now shown on our main summanry view.  We have tried deleting the node, re-configuring SNMP, multiple things that do not seem to change the displayed node issue.

We also had the SNMPv2 issues that we resolved the same way you did, one node at a time.

FormerMember · Answer

Hi lboley,

What do you mean by "we got a half installed christmas tree" do you mean all of your devices are still there, but the names are not showing up? Or do you mean that only half of your devices are showing?

When I upgraded to v8 I had two issues.  Some of my devices could not be read by Orion under version 8. It appeared...at least for me that Solarwinds changed from the default of SNMPv1 to v2 and many of my devices did not support SNMPv2. So switching back to v1 for those devices fixed that issue.  My second issue was for some of my 3com switches, Orion was not listing the names of the ports.  It seemed that no matter how many times I told Orion to rediscover the device, it still would not list the port names.  I finally...albiet not a good solution...deleted the switches and re-added them and Orion finally listed the port names.

I dunno if anything I described fits with any of your problems.