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NTA error: “Can't load data. Ensure that Information Service is running. For more information check log file”.

Hi everyone,

Since I have upgraded NTA and NPM, I have issues with SolarWinds. My current configuration is: SolarWinds Orion Core 2010.2.0, NPM 10.1, NTA 3.7, IVIM 1.0.0

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nta_3.5_netflow_license

Accepted answers

davzak

Contact please our technical support ((www.solarwinds.com/support). They will help you to fix this issue.

All comments

davzak

Contact please our technical support ((www.solarwinds.com/support). They will help you to fix this issue.

FormerMember

Hi,

Was this resolved? If so, how?

FormerMember

I've got the same issue with NTA 3.7 and would like to know if this was fixed and how. Or it is easier to log a support call?

Thanks

Jase

FormerMember

All sorted now. Stopped all the services and then went into the control panel / add remove programs and did a repair on NTA. All error messages gone and manage sources now populated \o/

Jase