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Issues with the SWIS API

syed.imran

Unable to use the SWIS API for any kind of queries.

Getting a connection reset error before getting results of the queries.

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syed.imran

This used to work fine , but now on a browser it shows a certificate warning and then shows a page cannot be displayed.
On continuous refreshes of the browser , After 5 minutes, prompts for the username and password and starts showing results.

mesverrum

I think the typical thing to do here it's probably run the configuration wizard and call support

syed.imran

I recently upgraded to 2019.4
So The config wizard was indeed run during this time.
A support case is in place but they asked me post these questions on thwack .

HerrDoktor

Is the website loading as expected or do you see any other „sluggishness“?
You mentioned after some time and reloading you get a response from SWIS?
I suspect a general performance issue.