Cirrus Eval caused my Core Switch to CRASH!

mgreco

I started using the eval of this product, and was pleasntly surprised with the smooth install and time to start working with the product. I added necessary configruation information (SNMP and login information) and went to work adding devices.. 2 IOS based switches later, things seemed fine.. Then i added a CatOS (version 8.3.(2)) device.

Low and behold, the network started having issues. I thought it odd that this tool could perhaps have caused the issue, so downplayed that as a possibility. (turns out the device rebooted somehow)

I added a different CatOS device (another critical device!!), and all of a sudden that device rebooted!! I'm sitting here thinking, this eval is not going so good, and how is it going to pass muster with management.

I'm shocked that a tool marked for eval would cause such havoc on the network.. Has anyone experienced this issue?

greg

mgreco,

I have not heard of anyone experiencing the CatOS devices rebooting simply by adding the devices to Cirrus...

Cirrus uses industry standard SNMP and ICMP to determine the device's status, and TELNET/SSH to run commands on the device. I don't know of any problems on CatOS which cause spurious reboot when receiving these types of packets... Anyone else?


It is possible to reboot devices using Cirrus, but that requires either executing a script, or setting up a scheduled job to execute a script. A reboot can be called from a script by using the ${REBOOT} macro.

Could you please call the support department at 918-307-8100, so that we can get some more information regarding the issue you are describing?

Thanks for trying the eval,
Greg