Hi,
I've just upgraded to SAM from APM, and have found that my additional poller isn't working as it should be. Is there an additional poller available, as I can't see it in the Customer Portal?
Cheers.
Phil
The SAM Additional Poller Components are included in the Additional Poller download available in your customer portal. it's one large zip archive and inside is the SAM Additional Components you're looking for.
The latest version of Additional Poller that I have available in Customer Portal is
And that has a poller for APM4.2, and says it's not compatible with the version running on the main server.
Could it be that my Ccustomer Portal hasn't been updated?
To get this resolved quickly, please open a support ticket. Support should be able to give you a direct download link.
Thanks - I've got a case open, so let's see what happens
