Monitoring the perfromance of ALCATEL voice platforms

Hugswood

Hi

Got a new customer who has a lot of IP based Alcatel PBX platforms and wants us to monitor for:

Up down of the voice application

MOS

Latency and voice quality

Platform system logs - pull info from the PBX re utilisation stats beyond just CDR records

Alarms and alerts - like ISDN card up or site has gone into stand alone mode, trunks down ,blades down , handsets off line.

Can find a lot on CISCO in this regard but not much on other voice platforms.

I was told I would have to use another product from Integrated research called Prognosis.

Any one out there got any experience with Alcatel product on Solar Winds?

MarieB

Hi Hugswood--

I can't see a reason that this in the Orion SDK forum--is there one and I'm missing it? Otherwise, I'll move it to the NPM forum where it'll get more visibility.

M