Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Missing Files after SP5 Upgrade

I upgraded all of our Orion servers to 9.5 sp5 yesterday. Since then my east coast box is throwing missing file errors when I try to open certain items. When I try to open Orion Service Mange, Database Manager or Test Fire Alerts I get:

"Runn-time error:339 Component 'IGThreed40.ocx' or one of its dependentcies not correctly registered: a file is missing or invalid"

I also can't get System Manger to open anymore. My other server is fine.

Find more posts tagged with

Accepted answers

pguenther

A repair of Orion and reinstall of SP 5 fixed the issue.

All comments

bshopp

Can you open a support ticket to investigate, I have not heard or seen this from others

pguenther

Just opened Case # 124466.

pguenther

A repair of Orion and reinstall of SP 5 fixed the issue.