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Is it possible to surpress an alert based on a syslog entry?

Currently we use NPM 9.5 and SolarWind's syslog products. We occasionally need to stop a service to do backups. We also have an alert that gets triggered when a service stops running.

When we stop the service intentionally, an entry is made to the syslog stating that we stopped it. When it stop unintentionally, a different message gets sent to the syslog.

I was wondering if there is a way to suppress the alert that gets triggered for the event based on the entry that gets put into the syslog. We seem to have no other way of indicating whether the stopping of the service was intentional or not.

Thanks

OR.. is there another (better) way to handle such events. Any suggestions are welcome.

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FormerMember

I don't know of any way to do exactly what you're trying to do. Maybe someone else in the community has an idea...