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Using Orion API / SDK to update IncidentNumber

Hi all

I have just started playing with the Solarwinds API using the Go SDK. I can do a basic query such as: SELECT AlertActiveID FROM Orion.AlertActive

What I am trying to achieve is to use the SDK/API to populate the Incident Number field (and maybe others) that appear on the Alerts list page (https://solarwinds.bskyb.com/Orion/NetPerfMon/Alerts.aspx).

We use SendHttpRequest alert actions to send alerts to another system. That system does processing and a couple of minutes later generates an incident number, which we then want annotate the alert with.

Any help would be much appreciated!

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Accepted answers

All comments

tdanner

The Incident Number field is used by the ServiceNow integration feature. It is not available for directly populating from a script.

You can add a custom property to nodes and use that to hold other kinds of incident numbers.