We have configured APMs for applications Up/Down. We are getting 2 copies of each alert. We get 2 alerts for Down event and 2 for Up event. What can be the possible reason for this?
You only need to configure one alert to receive a notification of an application going up or down. The alert you receive when the application goes down is handled through the "Trigger Actions" tab of the alert, while the alert you receive when the application comes back up is controlled through the "Reset Actions" tab.
Right! we have done the same but we get 2 alerts for application up and 2 alerts for application down. These 2 alerts have same details even the same time stamp.
Is it possible that someone clicked the "copy" button on this alert? It sounds like you have a duplicate alert configured. If you have the ability to control the status of an application I recommend disabling all other alerts except the one you're working with and see if after disabling all other alerts the issue persists.