SolarWinds Orion is the best tool suited for sharing. The intuitive interface can be easily modified to match the needs of the individual, technology team or management objective. With a single click users can answer their own question before sending an email or waiting on hold.
I don't work in the department that evaluates this metric so do not know the answer.
My organisation shares monitoring data across multiple areas. I use the netflow primarily when on call to see if there is any network outage or latency, this way when the server team says there is a network issue I can call their bluff
