eHi All, my company has bought into the Mobile Admin product, but I have recently seen the Dameware Remote Support app, which seems very similar in a way. Can someone tell me what the main differences are to the apps and how they are used?
Hi,
The DameWare app is not DameWare Remote Support in Mobile, but rather DameWare Mini Remote Control in a Mobile form factor. Basically, DameWare mRC is comparable to the RDP functionality of Mobile Admin, with the benefit of being able to do side-by-side control with the user you are supporting vs. RDP which locks out other active users of the system.
Two points of possible confusion:
Hope that clarifies!
