I have a few Terrasat iBUC devices that I'm trying to create custom pollers and alerts for, and I seem to be running into some issues. Hopefully someone else has seen this or something similar and can help me out?
The Alert that I'm building is called: 5.6m iBUC Tx Output
I can confirm that the alert is enabled in the alert manager.
Alert Evaluation Frequency: Check every 30 seconds
Trigger Condidtions: (Type of Property to Monitor: Custom Node Poller)
IP Address contains [I have the address listed here]
Poller Name is equal to iBUCoutTx
Numeric Value is less than 30 (this is the low threshold I want set for the output power)
Reset Condition: Reset when trigger conditions are no longer true.
Alert Suppression: none
Time of Day: from 12:00 AM to 11:59 PM, all days checked
Trigger Actions; Send email to me
Reset Actions: Send email to me
Alert Sharing:
Automatically share alret data with other SolarWinds products and subscribers is checked
Alert Subject: 5.6m iBUC Tx Output
Severity: Warning
Properties to Include:
Assignment Name | ${AssignmentName}
When I test the Alert Trigger or Alert Reset, I get the emails and correct values for the device without any problems. When I actually change the value on the device itself to try and trigger the alarm, I get nothing at all.
Ideally what I would like to end up with, is an alarm that gets sent when the power output value goes above 45 or below 30. Currently, I'm just more worried about the low level threshold and alerts first.