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Update Inventory hanging at Initializing 0% on some devices

After selecting a node and selecting the option to 'Update Inventory', the inventory status will hang at 'Initializing 0%'. Any ideas on what may be the cause or how reset it somehow? I did try removing and adding the device to NCM with no luck. This is affecting a very small number of our devices also. We are seeing the issue on a few Cisco 6500 and 3560 switches.

Inventory Status.jpg

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Accepted answers

supercool

Something was hung up with NCM on all three of my pollers and I needed to reboot each of them to clear the issue. I was able to run inventories afterwards.

All comments

jeff.stewart

Have you looked at modifying what inventory information we're trying to collect? It might be worth testing on those devices with just one set of inventory data.

supercool

Something was hung up with NCM on all three of my pollers and I needed to reboot each of them to clear the issue. I was able to run inventories afterwards.