Edit my profile won't save

pshepherd28

I'm trying to edit my Thwack profile to change my title and add social media contact information.

Each time I hit 'save' it says "we could not complete your request. Please check the form for details"

I don't see any information telling what it's expecting.

Can someone give me direction on what I might be missing?

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danielleh

I'm sending you a direct message to gather a bit more information. Thank you for reporting this.

mshaw1

I'm having a similar issue - I've left my previous company and need to change my email address. I get the same message - 'can't complete, check form', and there's nothing indicated on the form that's in error.

marcoswithanoh

Hey there! There's a couple of things that could be going on with this but I'm going to figure it out.

I'm going to shoot you over a message here on THWACK so that you can update me with the e-mail address you'd like it to be swapped over to. That way I can check a few things on our end for you.

rehan.mudassir

Hi marcoswithanoh

Even i have the same problem , i need to update my new mail ID but it won't save can you please help

marcoswithanoh

Sure can rehan.mudassir@wipro.com! Want to send me over a PM here with all information you'd like updated? Then we'll see if we can get you squared away.

greg.remer

Hi Guys,

I've got the same issue here too... been struggling for month to get it updated.

Whats going on?

Can you please help?

mike.ciszek

Same issue here. Cannot update my profile. Please assist.

I was able to update parts of my profile by registering for ThwackCamp. But still cannot update using the edit profile feature. I still require assistance, please help.

yumdarling

Hi Mike!!

Sent you a PM

yumdarling

Hi Greg!

Did you get this figured out?

If not, feel free to direct message me and we can get it worked out.

Yum

mike.ciszek

Thanks Yum,

Just sent you the requested info.

greg.remer

sent you a PM