Hi all
We have Solarwinds Server & Application Monitor and we are considering getting NPM in the future
We are also using ServiceNow for its helpdesk and are now looking to use it for CMDB, this brought us to Discovery and realized this was part of ITOM.
It looks like there is a fair bit of overlap in features for SolarWinds SAM and ServiceNow ITOM so wanted to get peoples opinion on whats the best approach. I can see a number of articles on people using SolarWinds as a data source for CMDB but haven't had so much success in finding why people decide to use both ServiceNOW ITOM and SolarWinds SAM.
Could some people share their experiences and highlight why we should use one over the other or why we should use both.