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Windows Service Monitor: can the alert be made to say what the actual monitor is?

trilobite_rex

Here is an alert I created to monitor a bunch of exchange services.

The following alert has been activated: ${N=Alerting;M=AlertMessage} at ${N=Alerting;M=AlertTriggerTime;F=DateTime}.

${N=SwisEntity;M=ApplicationAlert.ComponentsWithStatusFormattedHtml}

View full object details here: ${N=SwisEntity;M=DetailsUrl}.

View full alert details here: ${N=Alerting;M=AlertDetailsUrl}

Click here to acknowledge the alert: ${N=Alerting;M=AcknowledgeUrl}

Which translates to this.

The following alert has been activated: Exchange 2007 services was triggered. at Monday, September 12, 2016 11:51 AM.

Windows Service Monitor(Up)
Windows Service Monitor(Up)
Windows Service Monitor(Up)
Windows Service Monitor(Up)
Windows Service Monitor(Warning)
Windows Service Monitor(Up)
Windows Service Monitor(Up)
Windows Service Monitor(Up)

View full object details here: CCCSRV.
View full alert details here:
Click here to acknowledge the alert:

This message was brought to you by the alert named: Exchange 2007 services

What I would like to know is if there is a way to get those Windows service monitors to actually show what the service name is? To make it a little easier for the team to know what service to restart.

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All comments

BWB8771

Did you ever get the answer to your question? I'm going to be doing something similar, and I'm sure I'll have the same question you posed!

trilobite_rex

I never got a reply.

zackm

did you try to rename the components? those look like the default names for Windows Service monitors. If you edit the application (or, preferably the application template), you can rename each component to something more "friendly".

-ZackM

Loop1 Systems: SolarWinds Training and Professional Services

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Facebook: Loop1 Systems
Loop1 Twitter: @Loop1Systems
ZackM Twitter: @ZackM

grantallenby

I second this approach. Only way I found to do it.

trilobite_rex

So I tried that and it works, but how do you get the email alert to reflect that. It still shows windows service monitor. I have taken out the variable and tried a few different ones but had no success.

zackm

I just tested this in my lab with the following:

Application Template:

Email Message Body:

APPLICATION NAME: ${N=SwisEntity;M=ApplicationAlert.ApplicationName} </br>COMPONENTS WITH PROBLEMS (FORMATTED HTML): ${N=SwisEntity;M=ApplicationAlert.ComponentsWithProblemsFormattedHtml}</br>COMPONENTS WITH STATUS (FORMATTED HTML): ${N=SwisEntity;M=ApplicationAlert.ComponentsWithStatusFormattedHtml}

Results:

-ZackM

Loop1 Systems: SolarWinds Training and Professional Services

LinkedIN: Loop1 Systems
Facebook: Loop1 Systems
Loop1 Twitter: @Loop1Systems
ZackM Twitter: @ZackM

trilobite_rex

For whatever reason, patience, brain fart, etc. it didn't work, then the next time it popped out an alert it looked like it was supposed to. Thanks all!