I just went through the process to upgrade my LEM appliance to v5.5... all seemed to go well, except for the fact that when I browse to the web console, it still shows up as v5.4. how do i fix this?
Hey Kris, thanks for reporting this.
First, try refreshing (or closing/reopening).
Next, try clearing your browser cached objects for your LEM appliance (and refresh or close/reopen).
Next, try clearing your Flash Stored Objects for your LEM appliance - go to this URL to do that: Adobe - Flash Player : Settings Manager - Website Storage Settings panel (and refresh or close/reopen)
Let me know which one of these worked.
I opened my web console this morning, and suddenly it was prompting for a license agreement…it looks like it did the update sometime overnight, or a simple reboot of my pc fixed things. Thanks for your help!
Unfortunately, it seems as if some things are still not quite right though: when I open Explore --> nDepth, a big red message appears that says Error:General:FATAL: no Vertica user name specified in startup packet
What does that mean??? I seem to have lost the ability to look at historical data…
Hmm, interesting. Does it happen with every search? If you refresh the search (hit play again), do you see the same error? If you go to a filter in Monitor and do (on the top left) Gear > send to nDepth do you see the same error?
The error stays if I refresh the search, and it does happen with every search. Sending a filter to nDepth does the same thing.
