There was no endpoint listening at net.tcp://euukgslsvsw:17777/orion/core/businesslayer that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

Question

Hi All

I am a complete newbie to this thread and the software itself. I had a ticket hit my queue for the above error. It occurs after logging into

Orion through web browser and get the following screen.

Have tried restarting the solar winds orion module service

Reinstalling the information service as in the following KB Print Article - I am receiving errors in the Orion Web Console

We have some SQL errors in the logs:

From Solar winds AlertingEngine:

2015-08-13 16:46:38,481 [MainTaskThread] ERROR All - Exception in MainTask Loop - Unable to create DB connection sleeping 30 seconds

and

2015-08-13 16:46:38,481 [MainTaskThread] ERROR All - Error in SetupDBConnection System.Data.SqlClient.SqlException: The transaction log for database 'Netperfmon' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)

at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)

at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)

at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()

at System.Data.SqlClient.SqlDataReader.get_MetaData()

at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)

at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)

at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)

at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)

at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)

at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)

at AlertingEngine.SWAlertingEngine.SetupDBConnection(SqlConnection& DBConnection, SqlCommand& DBCommand, SqlDataReader& DBReader)

Had our Dev team look at it and they created more space but events still persist (not sure if a red herring)

Have rebooted the server several times and also installed information service a few times with no luck.

Any assistance would be greatly appreciated

Kind Regards

Adrian

joepoutre · Answer

We've received the same error, but rerunning the Configuration Wizard does not seem to help. Do you recall what specific settings you set on the page where you clear the ASP.NET files and decide between HTTP and HTTPS?

We have opened an issue with Solarwinds support; I'm following up here on thwack in parallel.

Regards,

Joe Poutre

BNP Paribas

pratikmehta003 · Answer

Great that its up now... sometimes due to network glitch also this message comes..we have seen it many times....

mvanderpool · Answer

I just got it back up and running. Found it was the latest patches that were pushed to our servers last night. I had to run the configuration wizard to rebuild the website.