Hi,
I need some help installing NCM v5.1. I use SQL server 2005, 64bits with named pipes and shared memory and mixed mode authentication.
I get this error while running the configuration wizard "An error occurred configuring Orion Network Configuration Manager Database: Object reference not set to an instance of an object..."
I have right SQL server named.
I use the sa account for SQL server authentication.
I let the wizard create a new database named "ConfigMgmt".
I let the wizard create a new account named "SolarwindsCM"
I have tried to create my own database and user and chosen them in the wizard but I still get error while running the wizard.
can someone help me please?
This is one of the configurationwizard log files:
2009-02-03 13:09:42,412 [1] INFO Program - Configuration Wizard Starting.
2009-02-03 13:10:02,491 [1] DEBUG DatabaseHelper - SQL Server on "LADY" reports its edition as "Standard Edition (64-bit)".
2009-02-03 13:10:02,601 [1] DEBUG UserAccountProcessor - Checking if user can create database.
2009-02-03 13:10:04,726 [1] DEBUG DatabaseAccountScene - Does account "SolarWindsCM" exist: False
2009-02-03 13:10:04,741 [1] DEBUG UserAccountProcessor - Checking if user can create login.
2009-02-03 13:10:28,946 [1] INFO SettingsController - Database Server Name - LADY
2009-02-03 13:10:28,946 [1] INFO SettingsController - Database User - sa
2009-02-03 13:10:28,946 [1] INFO SettingsController - Use SQL Security - True
2009-02-03 13:10:28,946 [1] INFO SettingsController - Database Name - ConfigMgmt
2009-02-03 13:10:28,946 [1] INFO SettingsController - Create New Database - True
2009-02-03 13:10:28,946 [1] INFO SettingsController - SQL Account - orion
2009-02-03 13:10:28,946 [1] INFO SettingsController - Website IP - 172.30.218.43
2009-02-03 13:10:28,946 [1] INFO SettingsController - Website Port - 80
2009-02-03 13:10:28,946 [1] INFO SettingsController - Website Folder - C:\InetPub\SolarWindsNCM
2009-02-03 13:10:28,946 [1] INFO SettingsController - Component 'Orion Network Configuration Manager Database' from 'Orion Network Configuration Manager Main Plugin' plugin will be configured.
2009-02-03 13:10:28,946 [1] INFO SettingsController - Component 'Orion Network Configuration Manager Website' from 'Orion Network Configuration Manager Main Plugin' plugin will be configured.
2009-02-03 13:10:28,946 [1] INFO SettingsController - Component 'SolarWinds Orion NCM Information Service' from 'Orion Network Configuration Manager Main Plugin' plugin will be configured.
2009-02-03 13:10:28,946 [1] INFO SettingsController - Component 'SolarWinds Orion NCM Polling Service' from 'Orion Network Configuration Manager Main Plugin' plugin will be configured.
2009-02-03 13:10:28,946 [1] INFO SettingsController - Component 'SolarWinds Orion NCM Syslog Service' from 'Orion Network Configuration Manager Main Plugin' plugin will be configured.
2009-02-03 13:10:28,961 [8] DEBUG ConfigurationProgressScene - Configuring Plugin "Orion Network Configuration Manager Main Plugin" - Component "Orion Network Configuration Manager Database"
2009-02-03 13:10:28,977 [1] INFO ConfigurationProgressScene - Shutting down services ...
2009-02-03 13:10:28,977 [1] INFO ConfigurationProgressScene - Creating Orion Network Configuration Manager database. Processing ConfigMgmtEngine8.DBStructure file ...
Note: The time required to upgrade the Orion Network Configuration Manager database depends on the size of your database. If you have a large database this may take a while.
2009-02-03 13:10:29,227 [8] ERROR ConfigurationProgressScene - Error Creating Database.
2009-02-03 13:10:29,430 [8] ERROR ConfigurationProgressScene - Error adding sample Policy Reports
2009-02-03 13:10:29,430 [1] INFO ConfigurationProgressScene - Updating Orion Network Configuration Manager database. Updating user account ...
2009-02-03 13:10:29,477 [8] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Network Configuration Manager Main Plugin component Orion Network Configuration Manager Database. System.NullReferenceException: Object reference not set to an instance of an object.
at System.Runtime.InteropServices.Marshal.ReleaseComObject(Object o)
at SolarWinds.ConfigurationWizard.Plugin.Common.UserAccountProcessor.AddUserToDatabase(IDatabaseInfo databaseInfo, SQLServer dbServer, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Common.UserAccountProcessor.UpdateUserAccount(IDatabaseInfo databaseInfo, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Cirrus.Main.CirrusMainPlugin.ConfigureDatabase(ICirrusConfigHost host, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Cirrus.Main.CirrusMainPlugin.DoConfigure(ICirrusConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Common.CirrusConfigPlugin.SolarWinds.ConfigurationWizard.Common.ICirrusConfigPlugin.DoConfig(ICirrusConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Host.ConfigurationProgressScene.DoConfigForComponent(ICirrusConfigHost host, Int32 componentId)
