How can I add user groups from trusted domain? Currently SAM seems to only find those groups which are within the same domain where the SAM server is.
Is there a transitive trust between the domain the Orion server is in, and the other domain that you are trying to authenticate users to the Orion console with?
There is bi-directional trust.When adding users with windows server I can just simply define that other domain and it works but not with SAM.
I have conferred with support that this should work without issue. What you are seeing is mostly commonly caused by one of two reasons.
a) Domain name may have been improperly typed. You can verify proper domain name in ControlPanel -> System and Security -> System (Unlikely, but still the most often cause)
b) Inproperly configured trust between domain and forest - Verify trust of these two domains which can be done by command line outlined in the "How to" link below: http://serverfault.com/questions/509965/how-can-i-verify-the-trust-between-2-domains-in-windows-server-2008r2-active-dir
If neither of these are applicable to your situation, I would recommend opening a case with support so we can assist with determining the cause of the issue. I would recommend referencing this thread, as well as internal case number FB370625 when opening this case with support.
This is what I managed to find. With these configuration should I be able to add groups from other domain?