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Case # 73288 Created: Rebuilding SLX Server - Netflow will not install on 64bit OS SLX

bbusbey

Where is the support we paid for?

Why has this issue not been solved or communicated?

Does Soalrwinds care about it’s customers?

Do they realize IT operations must continue despite "Holidays"?

The lights are on but nobody’s home

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mark_wiggans

My suggestion would be to try contacting support directly. 866.530.8040 and asking for an update to the case. Or maybe try posting this issue here for possible resolution?

bbusbey

Been there done that.

How many times does it take?

Is 3 times enough?

mcbridea

I know this doesn't help your case but we have tested on 64bit without issues. This looks to be an environmental issue. I didn' see diags for this ticket. Can you send your diags to support? This will help understand the issue you are seeing.

bbusbey

So the fact that NPM, VOIP, and APM installed just fine, I'm sure it must be "my" enviroment.

New day, same lack of support from SolarWinds.