Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

How to un-install NTA trial

npereira

How do you remove/un-install the NTA trial version without screwing up the NPM website?

Find more posts tagged with

Accepted answers

All comments

mcbridea

Are you seeing a specific issue with the uninstall?

npereira

yesterday I had to re-install my NPM because some information was left in the NPM website, and I could not log in. It had to do with some exceptions cause by reminances of NTA.

So what is the correct procedure to remove NTA competly as the docs don't indicate how to remove/un-install this app.

npereira

Ok so here is what I did:

1) Ran the Configuration Wizard and UN-selected the Netflow line.

2) un-installed the Orion Netflow analyzer application from Add Remove programs

3) re-ran the Configuration Wizard and netflow was not there.

Now, when I try to login to Orion NPM website I get this VERY NASTY error and can't go in.... How do I fix this?

npereira (log out)

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified.File name: 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7'   at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)   at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)   at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)   at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)   at System.Reflection.Assembly.Load(String assemblyString)   at System.Web.Configuration.CompilationSection.LoadAssembly(String assemblyName, Boolean throwOnFail)   at System.Web.UI.TemplateParser.LoadAssembly(String assemblyName, Boolean throwOnFail)   at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistrationCore(TagNamespaceRegisterEntry nsRegisterEntry)   at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistration(TagNamespaceRegisterEntry nsRegisterEntry)   at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive)   at System.Web.UI.TemplateControlParser.ProcessDirective(String directiveName, IDictionary directive)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)WRN: Assembly binding logging is turned OFF.To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.Note: There is some performance penalty associated with assembly bind failure logging.To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].   --- End of inner exception stack trace ---   at System.Web.UI.TemplateParser.ProcessException(Exception ex)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)   --- End of inner exception stack trace ---   at System.Web.UI.TemplateParser.ProcessException(Exception ex)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)   at System.Web.UI.TemplateParser.ParseInternal()   at System.Web.UI.TemplateParser.Parse()   at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()   at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)   at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()   at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)   at System.Web.UI.TemplateControl.LoadControl(String virtualPath)   at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)   at System.Web.UI.Control.OnDataBinding(EventArgs e)   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)   at System.Web.UI.WebControls.Repeater.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at Orion_ResourceContainer.DataBind()   at Orion_SummaryView.OnInit(EventArgs e)   at System.Web.UI.Control.InitRecursive(Control namingContainer)   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest()   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)   at System.Web.UI.Page.ProcessRequest(HttpContext context)   at ASP.orion_summaryview_aspx.ProcessRequest(HttpContext context)   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

mark_wiggans

To remove NTA you need to do the following:

Uninstall NTA
Delete the c:\inetpub\solarwinds directory
Rerun the Website portion of the config wizard

That should get rid of NetFlow that it is making your website unusable.