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No Historical Data - Why not?

I am evaluating IPMonitor10. I am monitoring a couple of devices via PING and I have checked the box that says "Store Monitor Statistics for Recent Activity and Historical Reports" - the monitors have been running for over 24 hours.

When I look into the "reports" there appears to be no historical data. It is important to me to have this information and IPMonitor is of little use to me without this. If I look at the server under "Devices" I see that there is data there like as follows but it doesn't seem to log it historically, it only displays the current stats.

myserver

ping

rtt: 126ms

100.00%

23 hours, 46 mins, 21 secs

Can anyone tell me what the problem might be?

Thanks

Tech75

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Accepted answers

tech75

I found that restarting the IPMonitorSrv it ficed the problem, I am now getting historical data.

Thanks

tech75

All comments

MarieB

Hi tech75--

I've marked this for the product manager to help get your question answered.

tech75

Hi Marie

Please do, I found a "Store Monitor Statistics for Recent Activity and Historical Reports" in the system settings > optional defaults but it still makes no difference, presumably that just means it will have this option turned on by default when I create a monitor.

Oddly, I can't see any database options anywhere, does it not store stats data in a database?

Thanks

tech75

MarieB

Hi tech75--

I've emailed you offline as well but I want to post an update here. Since you are evaluating the product, I'm asked our sales team to answer your question. So you should be hearing from them soon. Please post again or email me directly if you don't.

Thx,

tech75

I found that restarting the IPMonitorSrv it ficed the problem, I am now getting historical data.

Thanks

tech75