Parent/Child and the art of alerting

Question

Hi all.

Have a question about parent child relationship and bringing them together in alerting.

We have a primary and secondary wan links which are tied together with a virtual bridge between them.  If the bridge fails then that means that the primary and secondary wan links are both down leaving the office in a down state.

I have created a parent child dependency using the virtual bridge as the parent, and all the other nodes in that office as the children as a group.

So in my server down alert to I have to put a condition that  reads

node status is not equal to up

and

primary application is not equal to up

The end game is to reduce the amount of email alerting that goes on when an office goes down.

Any help would be greatly appreciated.

cjfranca · Answer

Can to be Brandon talk,

he status of the group is for the better or worse stat ??
you can create separate alert. also. So when anyone falling know....

brandon.blaze · Answer

I would think the second portion of the "AND" trigger condition is superfluous.  If the node is down, it would be implied that the application is either down or inaccessible since you're not able to reach it for polling.  If you're looking for one or the other, change the condition from "All child conditions must be met (AND)" to "At least one child condition must be met (OR)".

Or perhaps I misunderstood the question and I didn't answer it at all - if that's the case let me know and we'll see if we can get to the bottom of this.

-Brandon