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Chrome - Certificate errors

My users have recently started receiving certificate errors with AT&T Connect when using Chrome. I have isolated the problem to the most recent version upgrade for Chrome (v65). It shows that the certificate is not present even though it is and you can view the cert from within Chrome. The path is good and it doesn’t expire until 2019. IE, Firefox and previous versions of Chrome do not have the same problem. You can click through and get to the site but some of my users are reluctant to do it without calling the service desk or creating a ticket. Does anyone have any insight as to what might be the problem? Possible solutions?

Thanks in advance for any help.

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Accepted answers

kdw159

Solved:

I finally found the answer from Google. I'm pretty sure AT&T has entered into a special agreement with DigiCert as described below since the cert was issued on 12/18/17.

Special Mention: Chrome 65

As noted in the previous announcement, SSL/TLS certificates from the Legacy Symantec PKI issued after December 1, 2017 are no longer trusted. This should not affect most site operators, as it requires entering in to special agreement with DigiCert to obtain such certificates. Accessing a site serving such a certificate will fail and the request will be blocked as of Chrome 65. To avoid such errors, ensure that such certificates are only served to legacy devices and not to browsers such as Chrome.

https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html

All comments

kdw159

Solved:

I finally found the answer from Google. I'm pretty sure AT&T has entered into a special agreement with DigiCert as described below since the cert was issued on 12/18/17.

Special Mention: Chrome 65

https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html