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Report Won't Run on Valid Time Range

I tried to do a query between 12:15AM and 8:34AM today and it returns an error. Why won't this run? Error message is attached.

Rick

nta-Error.jpg

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Accepted answers

All comments

Jan.Krivanek

Hi rickq,

The boundaries in this dialog are Start date, End date. So you need to switch values you entered, so that they bound nonempty time span.

Regards
Jan

FormerMember

I'm starting on Sep 8th at 12:15 AM and ending Sep 8th at 8:34AM (8 hours and 19 minutes later). The start date and end date are the same. The start time is before the end time. I guess I don't understand your point. I don't see any empty space in that range.

Rick

Jan.Krivanek

Hi rickq,

you are right, I just went quick over the message and times and beeing used to europien style of starting the day at 00:00AM I made to quick judgement. It seems to me that also the developer developing this made a same judgement about this situation - so I am creating bug for this (for internal folks, its FB case #28606).

Also if this is something that is limiting your eork with NTA and you cannot easily workaround, please feel free to open suport ticket.

Regards
Jan

FormerMember

To get the report, I'm backing the start time to Sep 7th at 11:45PM or selecting the "Today" option. It's not exactly what I need, but it close enough for now. I would like to see it fixed.

Rick

k.dekar

Next NTA release will contain fix of this issue.