When checking the Device the interface looks GOOD Green UP . However when checking the traffic there is NO Data available Verify below options are enabled for this interface . Interface Traffic Statistics Interface Error Statistics go to the Node details page "List Resource" > Expand the Interface > Make sure the option you have selected. Still have the same issue follow the steps below. Custom Time Period Check the Time Period on the Chart Click Export > Make Sure there is no Custom Time Period Fixed . Remove and then Click SUBMIT to save the changes. How to verify the Interfaces are actually presenting the Bandwidth under device MIB ? In order to identify the issue you will need to run the MIB Walk scan for the device in Question to find out the required OID's are actually available within the each interface to collect the Bandwidth data ? MIB Walk Download Zip File from below link on Orion Server desktop http://downloads.solarwinds.com/solarwinds/Release/PreRelease/SolarWindsSnmpWalk.zip Run SNMPWalk.exe Enter ip address of the Node under "Agent Address or DNS name > Select Version " 2c / or 3 " Depending on the Node configured . Enter the " community String" configured for the device . Click on " Scan " Wait for the finish and save the Txt file . Alternative MIB Walk Tool ////////////// Solarwinds Engineer's Toolset MIB Walk //////////// http://downloads.solarwinds.com/solarwinds/Release/Toolset/Toolset-v10.9.zip install on Orion server skip the license using evaluation version . Start > all programs > solarwinds Engineer's Toolset > Classic Tools > SNMP Tools > MIB WALK Add the Node ip / SNMP and run standard MIB WALK . Export in txt file and find the following OID's available for each interface. OID Required to Calculate Interface traffic (each interface should have both OID's available under mib table ) You can see in below result Missing MIB's from the interfaces. All Interfaces Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10 Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16 .1.3.6.1.2.1.2.2.1.2.1 = String: "motfcc0" .1.3.6.1.2.1.2.2.1.10.1 = Counter32: 41329 .1.3.6.1.2.1.2.2.1.16.1 = Counter32: 2394 .1.3.6.1.2.1.2.2.1.2.4 = String: "pdcc0" .1.3.6.1.2.1.2.2.1.10.4 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.4 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.5 = String: "pdcc1" .1.3.6.1.2.1.2.2.1.10.5 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.5 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.6 = String: "pdcc2" .1.3.6.1.2.1.2.2.1.10.6 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.6 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.7 = String: "pdcc3" .1.3.6.1.2.1.2.2.1.10.7 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.7 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.8 = String: "pdcc4" .1.3.6.1.2.1.2.2.1.10.8 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.8 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.9 = String: "pdcc5" .1.3.6.1.2.1.2.2.1.10.9 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.9 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.10 = String: "pdcc6" .1.3.6.1.2.1.2.2.1.10.10 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.10 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.11 = String: "pdcc7" .1.3.6.1.2.1.2.2.1.10.11 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.11 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.12 = String: "pdcc8" .1.3.6.1.2.1.2.2.1.10.12 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.12 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.13 = String: "pdcc9" .1.3.6.1.2.1.2.2.1.10.13 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.13 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.14 = String: "pdcc10" .1.3.6.1.2.1.2.2.1.10.14 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.14 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.15 = String: "pdcc11" .1.3.6.1.2.1.2.2.1.10.15 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.15 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.16 = String: "pdcc12" .1.3.6.1.2.1.2.2.1.10.16 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.16 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.17 = String: "pdcc13" .1.3.6.1.2.1.2.2.1.10.17 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.17 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.18 = String: "pdcc14" .1.3.6.1.2.1.2.2.1.10.18 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.18 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.19 = String: "pdcc15" .1.3.6.1.2.1.2.2.1.10.19 = Counter32: 0 .1.3.6.1.2.1.2.2.1.16.19 = Counter32: 0 .1.3.6.1.2.1.2.2.1.2.4354 = String: "E1_1/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4355 = String: "E1_1/2" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4356 = String: "E1_1/3" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4357 = String: "E1_1/4" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4358 = String: "E1_1/5" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4359 = String: "E1_1/6" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4360 = String: "E1_1/7" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4361 = String: "E1_1/8" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4362 = String: "E1_1/9" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4363 = String: "E1_1/10" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4364 = String: "E1_1/11" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4365 = String: "E1_1/12" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4366 = String: "E1_1/13" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4367 = String: "E1_1/14" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4368 = String: "E1_1/15" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4369 = String: "E1_1/16" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4370 = String: "E1_1/17" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4371 = String: "E1_1/18" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4372 = String: "E1_1/19" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4373 = String: "E1_1/20" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4374 = String: "E1_1/21" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4375 = String: "E1_1/22" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4376 = String: "E1_1/23" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4377 = String: "E1_1/24" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4378 = String: "E1_1/25" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4379 = String: "E1_1/26" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4380 = String: "E1_1/27" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4381 = String: "E1_1/28" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4382 = String: "E1_1/29" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4383 = String: "E1_1/30" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4384 = String: "E1_1/31" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4385 = String: "E1_1/32" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4386 = String: "E1_1/33" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4387 = String: "E1_1/34" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4388 = String: "E1_1/35" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4389 = String: "E1_1/36" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4390 = String: "E1_1/37" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4391 = String: "E1_1/38" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4392 = String: "E1_1/39" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4393 = String: "E1_1/40" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4394 = String: "E1_1/41" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4395 = String: "E1_1/42" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4396 = String: "E1_1/43" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4397 = String: "E1_1/44" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4398 = String: "E1_1/45" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4399 = String: "E1_1/46" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4400 = String: "E1_1/47" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4401 = String: "E1_1/48" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4402 = String: "E1_1/49" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4403 = String: "E1_1/50" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4404 = String: "E1_1/51" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4405 = String: "E1_1/52" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4406 = String: "E1_1/53" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4407 = String: "E1_1/54" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4408 = String: "E1_1/55" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4409 = String: "E1_1/56" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4410 = String: "E1_1/57" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4411 = String: "E1_1/58" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4412 = String: "E1_1/59" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4413 = String: "E1_1/60" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4414 = String: "E1_1/61" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4415 = String: "E1_1/62" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.4416 = String: "E1_1/63" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.5890 = String: "ds3_1/64" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.5891 = String: "ds3_1/65" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.5892 = String: "ds3_1/66" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.5974 = String: "sdh_path_1/64/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.5977 = String: "sdh_vt_1/64/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.12546 = String: "sdh_3/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.12560 = String: "sdh_path_3/1/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.12608 = String: "sdh_vt_3/1/1/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.12636 = String: "sdh_vt_3/1/2/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.14082 = String: "sdh_3/2" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.16642 = String: "sdh_4/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.16656 = String: "sdh_path_4/1/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.16704 = String: "sdh_vt_4/1/1/1" No MIB Available NO MIB Available .1.3.6.1.2.1.2.2.1.2.16732 = String: "sdh_vt_4/1/2/1" No MIB Available NO MIB Available You can see the results above where the issue is within the device where the required OID to collect the Interface statistical data (Bandwidth ) is not available for interfaces. Therefore Orion is unable to collect the Bandwidth utilization for these interfaces More details. Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10 Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16 http://knowledgebase.solarwinds.com/kb/questions/1196/What+object+IDs+%28OIDs%29+does+Orion+NPM+poll+for+interface+information%3F+What+types+of+interface+information+does+Orion+NPM+poll%3F Issue : interfaces not providing Bandwidth Utilization Data Findings: No MIB OID available for interfaces in order to collect the statistical data under device MIB Walk therefore Orion is unable to collect the interface utilization data from the device . Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10 Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16 Solution :- Please contact Vendor . Not an Orion Solarwinds issue.

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No Interface Bandwidth Utilization Data available (Data is not available)

When checking the Device the interface looks GOOD Green UP . However when checking the traffic there is NO Data available

Verify below options are enabled for this interface .

Interface Traffic Statistics

Interface Error Statistics

go to the Node details page

"List Resource" > Expand the Interface > Make sure the option you have selected.

Still have the same issue follow the steps below.

Custom Time Period

Check the Time Period on the Chart

Click Export > Make Sure there is no Custom Time Period Fixed .

Remove and then Click SUBMIT to save the changes.

How to verify the Interfaces are actually presenting the Bandwidth under device MIB ?

In order to identify the issue you will need to run the MIB Walk scan for the device in Question to find out the required OID's are actually available within the each interface to collect the Bandwidth data ?

MIB Walk

Download Zip File from below link on Orion Server desktop

http://downloads.solarwinds.com/solarwinds/Release/PreRelease/SolarWindsSnmpWalk.zip

Run SNMPWalk.exe

Enter ip address of the Node under "Agent Address or DNS name >

Select Version " 2c / or 3 " Depending on the Node configured .

Enter the " community String" configured for the device .

Click on " Scan "

Wait for the finish and save the Txt file .

Alternative MIB Walk Tool

////////////// Solarwinds Engineer's Toolset MIB Walk ////////////

http://downloads.solarwinds.com/solarwinds/Release/Toolset/Toolset-v10.9.zip

install on Orion server skip the license using evaluation version .

Start > all programs > solarwinds Engineer's Toolset > Classic Tools > SNMP Tools > MIB WALK

Add the Node ip / SNMP and run standard MIB WALK . Export in txt file and find the following OID's available for each interface.

OID Required to Calculate Interface traffic (each interface should have both OID's available under mib table )

You can see in below result Missing MIB's from the interfaces.

All Interfaces	Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10	Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16
.1.3.6.1.2.1.2.2.1.2.1 = String: "motfcc0"	.1.3.6.1.2.1.2.2.1.10.1 = Counter32: 41329	.1.3.6.1.2.1.2.2.1.16.1 = Counter32: 2394
.1.3.6.1.2.1.2.2.1.2.4 = String: "pdcc0"	.1.3.6.1.2.1.2.2.1.10.4 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.4 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.5 = String: "pdcc1"	.1.3.6.1.2.1.2.2.1.10.5 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.5 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.6 = String: "pdcc2"	.1.3.6.1.2.1.2.2.1.10.6 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.6 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.7 = String: "pdcc3"	.1.3.6.1.2.1.2.2.1.10.7 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.7 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.8 = String: "pdcc4"	.1.3.6.1.2.1.2.2.1.10.8 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.8 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.9 = String: "pdcc5"	.1.3.6.1.2.1.2.2.1.10.9 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.9 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.10 = String: "pdcc6"	.1.3.6.1.2.1.2.2.1.10.10 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.10 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.11 = String: "pdcc7"	.1.3.6.1.2.1.2.2.1.10.11 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.11 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.12 = String: "pdcc8"	.1.3.6.1.2.1.2.2.1.10.12 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.12 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.13 = String: "pdcc9"	.1.3.6.1.2.1.2.2.1.10.13 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.13 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.14 = String: "pdcc10"	.1.3.6.1.2.1.2.2.1.10.14 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.14 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.15 = String: "pdcc11"	.1.3.6.1.2.1.2.2.1.10.15 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.15 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.16 = String: "pdcc12"	.1.3.6.1.2.1.2.2.1.10.16 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.16 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.17 = String: "pdcc13"	.1.3.6.1.2.1.2.2.1.10.17 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.17 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.18 = String: "pdcc14"	.1.3.6.1.2.1.2.2.1.10.18 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.18 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.19 = String: "pdcc15"	.1.3.6.1.2.1.2.2.1.10.19 = Counter32: 0	.1.3.6.1.2.1.2.2.1.16.19 = Counter32: 0
.1.3.6.1.2.1.2.2.1.2.4354 = String: "E1_1/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4355 = String: "E1_1/2"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4356 = String: "E1_1/3"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4357 = String: "E1_1/4"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4358 = String: "E1_1/5"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4359 = String: "E1_1/6"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4360 = String: "E1_1/7"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4361 = String: "E1_1/8"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4362 = String: "E1_1/9"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4363 = String: "E1_1/10"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4364 = String: "E1_1/11"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4365 = String: "E1_1/12"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4366 = String: "E1_1/13"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4367 = String: "E1_1/14"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4368 = String: "E1_1/15"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4369 = String: "E1_1/16"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4370 = String: "E1_1/17"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4371 = String: "E1_1/18"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4372 = String: "E1_1/19"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4373 = String: "E1_1/20"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4374 = String: "E1_1/21"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4375 = String: "E1_1/22"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4376 = String: "E1_1/23"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4377 = String: "E1_1/24"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4378 = String: "E1_1/25"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4379 = String: "E1_1/26"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4380 = String: "E1_1/27"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4381 = String: "E1_1/28"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4382 = String: "E1_1/29"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4383 = String: "E1_1/30"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4384 = String: "E1_1/31"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4385 = String: "E1_1/32"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4386 = String: "E1_1/33"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4387 = String: "E1_1/34"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4388 = String: "E1_1/35"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4389 = String: "E1_1/36"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4390 = String: "E1_1/37"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4391 = String: "E1_1/38"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4392 = String: "E1_1/39"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4393 = String: "E1_1/40"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4394 = String: "E1_1/41"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4395 = String: "E1_1/42"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4396 = String: "E1_1/43"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4397 = String: "E1_1/44"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4398 = String: "E1_1/45"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4399 = String: "E1_1/46"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4400 = String: "E1_1/47"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4401 = String: "E1_1/48"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4402 = String: "E1_1/49"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4403 = String: "E1_1/50"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4404 = String: "E1_1/51"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4405 = String: "E1_1/52"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4406 = String: "E1_1/53"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4407 = String: "E1_1/54"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4408 = String: "E1_1/55"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4409 = String: "E1_1/56"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4410 = String: "E1_1/57"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4411 = String: "E1_1/58"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4412 = String: "E1_1/59"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4413 = String: "E1_1/60"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4414 = String: "E1_1/61"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4415 = String: "E1_1/62"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.4416 = String: "E1_1/63"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.5890 = String: "ds3_1/64"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.5891 = String: "ds3_1/65"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.5892 = String: "ds3_1/66"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.5974 = String: "sdh_path_1/64/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.5977 = String: "sdh_vt_1/64/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.12546 = String: "sdh_3/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.12560 = String: "sdh_path_3/1/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.12608 = String: "sdh_vt_3/1/1/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.12636 = String: "sdh_vt_3/1/2/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.14082 = String: "sdh_3/2"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.16642 = String: "sdh_4/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.16656 = String: "sdh_path_4/1/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.16704 = String: "sdh_vt_4/1/1/1"	No MIB Available	NO MIB Available
.1.3.6.1.2.1.2.2.1.2.16732 = String: "sdh_vt_4/1/2/1"	No MIB Available	NO MIB Available

You can see the results above where the issue is within the device where the required OID to collect the Interface statistical data (Bandwidth ) is not available for interfaces. Therefore Orion is unable to collect the Bandwidth utilization for these interfaces

More details.

Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10

Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16

http://knowledgebase.solarwinds.com/kb/questions/1196/What+object+IDs+%28OIDs%29+does+Orion+NPM+poll+for+interface+information%3F+What+types+of+interface+information+does+Orion+NPM+poll%3F

Issue :

interfaces not providing Bandwidth Utilization Data

Findings:

No MIB OID available for interfaces in order to collect the statistical data under device MIB Walk therefore Orion is unable to collect the interface utilization data from the device .

Bandwidth - ifInOctets 1.3.6.1.2.1.2.2.1.10

Bandwidth - ifOutOctets 1.3.6.1.2.1.2.2.1.16

Solution :-

Please contact Vendor . Not an Orion Solarwinds issue.

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All comments

harry.griffiths

Thanks for another excellent post,

This will help many customers understand the reasons behind these types of issues,

and exactly what is happening in the background.

oiram

Nice and handy information GoldTipu hope it will be captured by Development in proper manner to avoid further confusion

RichardLetts

One should note that this looks like an optical/DWDM/sdh device:

On such devices some of the paths through the device may be purely optical: they use different wavelengths of light and use prisms and diffraction gratings to merge and split the traffic. This document has a nice table of the different 'colors':

http://www.cisco.com/en/US/docs/switches/metro/me6500/hardware/installation/guide/0Bxcvrs.pdf

If the path is purely optical there often isn't a way for such a device to measure/report the traffic and up/down status may not be much use either. Asking the manufacturer to support traffic stats is not likely to be successful...

GoldTipu

Hi Richard ,Thanks for the input. I just provided the outline selecting an example device explaining how we collect the Bandwidth from the interface so user can identify the root cause for such issue within devices and where to contact for further support.

athena_88

Hi Malik,

Very informative;)