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Basic Question - how do i register

Hi,

Bit of a stupid question, but how do i register? I have been given a serial number by my company for the engineer's toolset. I've downloaded the eval version but for the life of me i cant find where to put in the reg key to turn it into the full version. Thanks in advance

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mark_wiggans

here are the steps-

support.solarwinds.com/.../ProblemDetail.cfm

vturello

Hi guys,

I am trying to unregister then reregister on a new machine, however, i am receiving the communication error pop up box. I have tried to do it via our proxy and without to make sure but with no luck.

Anyone got any ideas?

kevin2me

Hello,

You will have to ring/email Customer Services Directly to reset this for you: customerservice@solarwinds.com

Or please use our ticket system by filling out the online form here: http://www.solarwinds.net/support/ticket

Just Make sure you give us your Solarwinds Account Number and HostName of Machine you what license removed off.

vturello

Thanks Kevin2me, just another quick one, where do the log files sit?

I ask this because i would like to keep them on a seperate partition, also how do you change the location in the applications.

Cheers