Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Loving the new community

I just wanted to say that so far I'm loving the new community and I wanted to throw a shout out to , and everyone else that put in all of the hard work to get this up and running.

Still getting the hang of a few things but so far so good....great job all!

Find more posts tagged with

thwack_feedback

Accepted answers

All comments

MTorok

Thank you, sir! It means a lot to hear that the community is liking the changes.

We are working hard to iron out the wrinkles...

FormerMember

Not really loving it at the moment as it's hard to navigate and the light blue on white isn't very clear. The document for old location to new location shows "Spaces" at the top of the page but that's not on my login. Am I missing something?

spugatch

Jason, the "spaces" menu should be at the very top of every page in the main navigation bar, just to the right of the logo. Are you not seeing this navigation bar at all?

profzoom1

I am not liking - "dis-like" the new Thwack layout and I ma guessing this is why my 2 questions on Network Capacity planning have not been looked at or questions answered yet. I can't even find where the forums went. I did find them once but now I lost them again. Why do we not just have a FORUM button or tag at the top I don't know what Space mean or what some of the other symbols are. A website should be easily navigated by the enduser and not something we should have to re-learn every time it changes. I am going to guess you may see a drop in web traffic by the looks of the current site.

I will stick with it and figure out the navigation of the site but so far a big "dis-like"

danielleh

Jason,

The Spaces menu should be seen even without being logged in. As Sandi shows in her post, it will always be on the very top left corner next to the thwack logo. Please let us know if you are not seeing this still.

Thanks,
DH

profzoom1

I did find the stuff under the Spaces, I don't have time to read through or watch an entire tutorial on how to navigate the new site. It should be simple and straight forward not convaluted and confusing.

FormerMember

Hi,

Yes the Spaces option is missing and even after logging in it doesnt show. This is using IE 7.0, I've not tried other browsers as yet.

Thanks

Jason

FormerMember

Sorta old thread but I wanted to throw in my two cents worth: the new community is awful. For somebody who doesn't have time to "get the hang of a few things" I find it very frustrating to navigate. I started a discussion in Getting Started on how to turn off the annoying thwack update emails and I can't even find my thread now. If I click 'Forums & Spaces' --> 'Getting Started' it is nowhere to be found. And I thought the old forum was annoying because you couldn't search a specific sub-forum. You guys raised the bar to a whole new level.

I suppose if I had hours and hours to spend on here my opinion might be different, but I have work to do and can't in good conscious spend all day on a forum instead of working.

danielleh

Cusker,

Check out this blog post about setting your preferences:

I'd really like to turn you on to the new community platform. Could you explain where you found the navigation frustrating? I'm inquiring because this is something several of our users found as an improvement. We understand the frustration of having to learn a whole new navigation and layout but if you're interested, I have some tips or tricks that I could share including how to search a specific sub-forum. If I can help get you to where you need to go, I think you'll find the site much more resourceful and quicker than legacy thwack.

Thanks,

Danielle

FormerMember

What's frustrating about the preferences is nowhere does it mention thwack Update emails. How am I supposed to know that People, places, and content I'm following (Followed Activity) equates to thwack Update emails?

What's frustrating about navigation is the fact I can't even find my discussion I started in Getting Started. My brain tells me I should be able to click on Forums & Spaces then Getting Started to find my post and see if anybody replied. Unfortunately it doesn't seem to work that way as I can't seem to locate it. Can you tell me how to navigate to my post from the main thwack homepage?

danielleh

The Getting Started space is specifically for docs and tutorials we have posted to walk users through the site. There are no discussions in that space. In Getting Started, there is a short doc on which will explain what these tabs do. For example, you will receive a notification in your Communications tab after I post this reply because I am replying to you. You will also receive an email, unless you turn off emails for your Communications:

Once you know what these tabs do, you can decide whether you would like to receive notifications via email or not. If you are looking to get rid of all emails from thwack, you would just turn everything off in your email preferences.

It seems this is just a simple case of posting in the wrong space. Great to hear that you are utilizing The Forums & Spaces tab. It is the easiest way to navigate the site. Your discussion was moved to the thwack Community forum which is where all discussions pertaining to thwack can be posted. A good area to find your activity on the site is in your profile. Simply click on your name at the top right of the page and you'll be taken to your profile. Under the Activity tab is where you will find all of your activity on the site.

I hope this helps!