hi,
Just looking for information on the different systems that people are using to send sms alerts out of orion, i have looked in to NotePager Pro but wonder if people were using anything else ?
Thanks
Stuart
@hansons
If you log into your network monitors, then click Settings in the upper right
Then click Configure Default Send E-Mail Action
All you need to do then is enter the phone numbers you want to SMS followed by the carrier codes (@vtext.com or @txt.att.net)
We also send the alerts to our Web Help Desk (WHD) E-Mail address which (through rules) assigns a tech, level, and priority.
Finally, just apply the Configure Default Send E-Mail Action as a trigger and you're done!
We do it directly through the web interface on the network monitors. When we setup the alerts, there is a tab for Trigger Actions where we send text messages.
I'll be glad to show you how we do it if you would like.
Hi,
I have seen the action on the alert but would be intrested if you could share some info on how you have it setup ?
Thanks for the information its a great help i just need to find out now if the vtext service is porvided by O2 uk
Coincidentally, I just went through this process this morning. If I would have been up to date on my Thwack reading, would have saved me some research.
Hello Hansons,
Check this..
https://thwack.solarwinds.com/docs/DOC-189337
is it available in NPM 11.5.3
i think it is as the feature has been around a while it was more the configuration that i had issues with