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Update Mgmt Wiz. - Data Grid and App Server Exceptions

Attempting a download and install of approved updates to a small group of test servers, one of which is my test WSUS\EW server. Logged on using the same (only) admin account in my Default Credential Ring. Suggestions on how I can resolve?

Event Log Errors:

Exception Details
Computer: Data Grid Server (XXXXXXXXXX)
Object: computer
Source: XXXXXXXXXXX
Message:
Failed to send partitioned task to automation server XXXXXXXXXXXXXXXXXXXXXX. Reason: rpcsessionmanagerproxy::instance()->execute() failed with Exception. Message: AutomationServerJobOrchestrator::ManufactureJobs() failed. Unable to get credential information for Task ID: 33591c90-6a0e-4537-a892-f37985216d7a and Scope: XXXXXXXXXXXXXXXXXXXXXX. Call Stack: at EminentWare.Core.Server.Jobs.AutomationServerJobOrchestrator.ManufactureJobs() at EminentWare.DataGridServer.Executive.AutomationServerJobManager.SubmitTask(RequestContext rc) at EminentWare.DataGridServer.Executive.DataGridServerCommunicationsInterfaceImplementation.DispatchToAutomationServer(OperationDispatchInfo odi, OperationResults operationresults) at EminentWare.DataGridServer.Executive.DataGridServerCommunicationsInterfaceImplementation.EminentWare.DataGridServer.Channel.IDataGridServerCommunications.DispatchCall(OperationDispatchInfo odi, OperationResults operationresults) at EminentWare.Core.Server.RPC.rpcsessionmanagerproxy.execute(OperationDispatchInfo odi)

Exception Details
Computer: Application Server (XXXXXXXXXXX)
Object: computer
Source: XXXXXXXXXXX
Message:
Unable to process job (XXXXXXXXXXX). The User's Credential Ring either has no default credential assigned to it or the User Preferences do not allow for default credential use.

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Accepted answers

All comments

solarwinds-admin

Hi Ethan,

The locked down credential ring we built the other day only allows you to manage computers in one specific OU, and we removed the default credential. My guess is that this computer is not in that OU, and hence the failure.

If you are only having issues on this one machine, the simplest approach is to build a computer rule in the credential ring for this machine.

If you need further assistance, send your availability to Customer Support.

John