Hi All,
Not able to see shared application templates.
All, This article USED TO provide the answer, but has been removed for some unknown reason: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/How_to_Access_Thwack_Templates_through_Proxy
I think the upgrade wipes out the entries in the web.config file in Inetpub. Here are the steps to fix it. BTW SolarWinds - mark this correct already!!
1. Open inetpub\solarwinds
2. Edit web.config
3. Look for section
4. Add these lines:
<add key="proxyAvailable" value="true" />
<add key="username" value="username" />
<add key="password" value="password " />
<add key="proxyAddress" value="IP of the proxy server" />
<add key="proxyPort" value="port of the proxy server" />
5. Save the file. It will be immediately available in SAM.
Dave Burton SCP Eli Lilly and Company
Thank you for the update steps! This resolved our issue to see the shared Thwack templates, but more importantly, it also resolved our issue with communicating with the Solarwinds License Manager which was preventing us from bringing in a new APE.
Here is the updated link for article: https://support.solarwinds.com/SuccessCenter/s/article/Access-Thwack-templates-through-proxy
