Will two "node down" alerts work together?

NPM 951

I am trying to separate node down alerts for different devices for different groups of engineers. The original default alert worked fine sending alerts for all nodes to all engineers.

I'm trying to separate alerts by first copying the default node down alert. I then modified the original alert by adding a suppression(any) to ignore if node name contains SAN. This alert would only send emails to NET engineers. I then modified the copied alert to suppress(none) if node name contains SAN, sending emails to SAN engineers.

Now, there are no alerts being emailed, as I reviewed the Events list and devices went down overnight but no notifications went out.

Goal is to have network device alerts go to NET engineers and san device alerts go to SAN engineers.

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Accepted answers

bspencer63

Take a look at this:

It uses custom property, 'Email_Contact' to send the Alert to the responsible individual.

All comments

bspencer63

Take a look at this:

It uses custom property, 'Email_Contact' to send the Alert to the responsible individual.

look4u

bspencer63

Thanks,

This is exactly what I needed! After reading, it makes perfect sense and I overthought the process. I made the custom property to be "team", and applied the appropriate team in the nodes' field. Now the 2 alerts have trigger conditions as "node down and team equals x", with each alert having the corresponding emails.

Thanks again!