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TFTP Error v.9

Don't know if anyone else has seen this yet, but when I try to start the tftp services from services.msc I get the following error;

Could not start the SolarWinds TFTP Server service on Local Computer. Error 1503: The service did not respond to the start or control request in a timely fashion.

When I try and start the service from the TFTP Server, I get the following error;

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you clcik Quite, the application will close immediately.

Cannot start service SolarWinds TFTP Server on computer 'blahblah'.

Details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.InvalidOperationException: Cannot start service SolarWinds TFTP Server on computer 'neteng-atg'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at TFTPServerGUI.TFTPServer.startTFTPServerToolStripMenuItem_Click(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
TFTPServer
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/TFTPServer.exe
----------------------------------------
ClassicLicense
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/ClassicLicense.DLL
----------------------------------------
SolarWinds.Logging
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/SolarWinds.Logging.DLL
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/log4net.DLL
----------------------------------------
Interop.ToolsetSWLicenseWrapper
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/Interop.ToolsetSWLicenseWrapper.DLL
----------------------------------------
DataStorage
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/DataStorage.DLL
----------------------------------------
System.ServiceProcess
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
TFTPServerRemoteObject
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/TFTPServerRemoteObject.DLL
----------------------------------------
ClientInfoObject
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.0.0
    CodeBase: file:///C:/Program%20Files/SolarWinds/Engineer's%20Toolset/ClientInfoObject.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Has anyone else seen this? I'm running XP SP2. It works fine on our W2K3 box.

Find more posts tagged with

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toolset

Accepted answers

All comments

Bfason

We're getting the same error here on xp sp2. No response from CS yet.

support

-Make sure the property settings for the TFTP Server is set to Local System account. and also allow the service to interact with the desktop. Just curious if either of you had the beta v9 previously installed on your machines?-

Bfason

It is set to local system account. Allowing to interact with the desktop produces the same result.

I didn't have the beta version.

Bfason

Changed the credentials on the service to a local admin account with log on as a service priv and the service started.

rm760

I too was having the same error. Had to uninstall. Delete all the solarwinds directories and reinstall. When it does work it is as slow as molassases. Use tftpd32 instead. Its free and its fast

chris.lapoint

Could you quantify the slowness that you are seeing? If you can elaborate on your expectations, I'm sure we can make the desired improvements. Unlike tftpd32, SolarWinds TFTP Server runs as a service out of the box. If you want to use tftpd32 instead, you can still use the Cisco Config Tools without issue by using the advanced options.

minidanas

Hi Chris,

Can you shed some light on the following error:

TFTP connected from 192.168.1.104:32439 on 8/27/2007 8:38:34pm, octet,GET file:c:\TFTP-Root\/PAP2-SP2K.bin,Status:InProcess-Transferring...

TFTP connected from 192.168.1.104:32439 on 8/27/2007 8:38:34pm, octet,GET file:c:\TFTP-Root\/PAP2-SP2K.bin,Status:Error-Code:4,Message:Unknown error

TFTP connected from 192.168.1.104:32439 on 8/27/2007 8:38:34pm, octet,GET file:c:\TFTP-Root\/PAP2-SP2K.bin,Status:Error-Code:7,Message:File not found or total size is too big.

It happens when I try to load a new firmware file PAP2-SP2K.bin onto a VOIP device through a router. I don't know about the Unknown error, but the other error message isn't accurate, because the file IS there (if the file isn't there, TFTP wouldn't even say anything. I have tried). Total size shouldn't be too big, either.

chris.lapoint

minidanas,

Can you tell me which version of Toolset you are using? To find out, go to Control Panel > Add/Remove Programs and select SolarWinds Engineer's Toolset and select "Click here for more support information".

If you're not on 9.1, can you try upgrading to see if this resolves your issue? If it doesn't, please open a support ticket with details of how/when this occurs so we can track this issue and try to reproduce on our side.

Thanks,

minidanas

I am on a free trial of v9.0. 9.1 isn't available as a free trial, I think.

chris.lapoint

Ok, you should be able to download 9.1 Eval now. For more details on what was included in this version, see the following announcement:

Please let me know if this fixes your issue.

Thanks,