Hello,
Can anybody have a suggestion how to solve a problem that appear after upgrading from: SAM 5.2 SP1 to: 5.5 we noticed that we have 22 Unknown Applications:
Regards
Moshe Reish
Please open support ticket and refer this thwack post. We need to look at the log files for more information.
Thank you,
Lukas Belza (SolarWinds development)
Hello Lukas,
I already opened support ticket (Case: 520970), but I didn’t received any appropriate solution for this problem.
Regards,
Information Technology
Motorola Solutions, Inc.
motorolasolutions.com<www.motorolasolutions.com/>
O: +972-3-5684422
M: +972-57-5684422
E: bmr025@motorolasolutions.com<mailto:bmr025@motorolasolutionscom>
Mail address: Motorola Solutions Israel Ltd., 2 Negev St., Airport City - 70199, Israel
Skimming through the case notes it looks like the script was corrupted after the upgrade process. Restoring the original script resolved the issue. Is that an accurate synopsis of the case?
Hello aLTeReGo,
Thank you for your suggestion,
We don't know how to restore to the original scripts because we didn't backup those scripts before the upgrade, but we have created a backup for all SolarWinds DB so the only thing that we can do is to restore all SolarWinds DB & rollback to SAM Version: 5.2 SP1.If you have any suggestion how to restore those corrupted scripts from DB backup i will be glad if you can guide me how to do it.
