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Serv-U File Server windows service is not starting

vinod88

Hi,

I am facing in starting the Serv-U file server service from services.msc. I am getting the below error:

I tried Stop and start the service from Serv-U system tray, Still no go. Let me know the next steps. Thanks

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gaza1994

vinod88
is there anything in event viewer, or are there any logs in the serv-u control panel?

fluffy_midnight

Hi vinod88,

I presume you're on a Windows machine with the type of error box you have open there.

Can you check the Windows Services and check whether 'SolarWinds SFTP' or 'Serv-U' is running. If not, you'll need to locate what is preventing the service from running.

-Midnight

gnoonan

What happens if you wait 10 seconds? I find it sometimes takes 10-15 seconds before hitting start the service works. If that is still failing then you need to check your config. Things like logging locations, where keys and certs are saved and if you're using a DB for user authentication it needs to be reachable. The Serv-U log normally moans if it cannot find a component it requires.