Unable to edit node in NCM 6 sp1

I am Unable to edit node information in NCM. When I right click on the node and click on edit node I get an empty white screen. I would like to be able to change the IPs of devices rather then adding new devices so I can maintain record of the changed configurations. I know I have done this in past but believe it has been a problem since the 6.0 upgrade. Does anyone else have this problem? Did you find a fix?

At first I thought it was related to the lose of Admin access with the 6 upgrade but I believe I have that now fixed and still cannot exit the node.

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ip_address

cirrus_configuration

orion_ncm

node_details

Accepted answers

afsprau

Support did the work via remote, but there was several blank fields in the nodeID column I believe it was in the ConfigArchive table. They deleted the lines that had the blank NodeID field and everything began working.

All comments

docwhite

Are you still having trouble with this?

Did you restart NCM after changing admin access credentials?

Doug

afsprau

Yes, I continue to have this problem. My NCM server has been restarted since I made the changes to the credentials to give them admin access again.

afsprau

I just finished the upgrade to 6.1 and I continue to have problems with the ability to edit nodes in NCM.

I have a number of devices that have had IP changes and I would rather edit the current node with the new IP then Delete old node and add a new one.

Has anyone else seen this.

Thanks

dstj

what if you double click on node (left button double click)...same blank white screen ?

afsprau

I was getting same blank screen.

I got this problem fixed with the help of support. I had sever corrupt lines in my database that was causing the problem.

Thanks for the input.